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Thread: shipping question

  1. #1
    Inactive Member AGStefanie's Avatar
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    ok i have a question...
    i ordered the marisol doll (backordered 12/16) and the marisol ballet outfit (backordered 12/31 ? something like that) a few weeks ago. so anyway something happened with my credit card and it was a big mess and i got it fixed today, but AG had already tried to authorize it before (items came in early). they said i had 10 days to fix it.
    so i called CS today when i got my credit card straightened out and she said no problem, marisol doll will be shipped out ASAP. then i asked about the ballet outfit and she 1st acted like she didnt see it and then said there was nothing else there, it was already shipped. i checked online and it says under Item: marisols ballet outfit (available). and then under status it says backordered. i cant figure it out, everythings so messed up with my credit card that itd be a pain to check if they took the money out for that.
    what do you think that means? the status for marisol at least says in progress so shes coming! yay!
    thanks,
    stefanie
    o yea, i also ordered the cabana, cabana accessories, the on the go outfit and marisols dance duffel today. OOPS! i tried to stay away. i used the 10% code.

  2. #2
    Inactive Member jenndon's Avatar
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    So, the ballet outfit is in your order if you check online? I would make sure what the status is and then be sure it's set aside for you by AG, even if it's backordered. If you wait too long, it could be too late.

    I'm glad Marisol is on her way!

  3. #3
    Inactive Member AGStefanie's Avatar
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    theres no tracking # for it, i didnt get an email that said it was sent, but the lady at CS said it was!!

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